We welcome requests concerning defective products, qualifying non-defective new products and exchanges.
Application and item condition
Tell us within 30 days after the parcel arrives. A new item returned without a defect must be unused and in original condition; a change of mind or mistaken choice may be considered. Report faults, damage, incorrect or incomplete goods, or a meaningful description mismatch even if the affected item no longer looks pristine. Non-excludable legal rights are preserved.
Request before sending
Send the order number, checkout email and explanation to nitishk73865@gmail.com. Photos or video are helpful for a product problem; keep the packaging and accessories. We must approve the request and provide the correct destination and instructions before you mail a return. Our general mailing address may serve correspondence rather than returns.
Postage, exchanges and funds
Inside the original parcel is a free prepaid return label. After approval, follow our directions to use it for mailing; contact us if it was not enclosed or cannot be found. No restocking fee applies. Whether an exchange can be supplied depends on review and inventory. We process and initiate an approved refund to the original payment method within 10 days, while the financial provider may post it later.