This shipping guide separates the time we spend preparing mooncat items from the time a carrier spends moving them.
Estimated schedule
Once payment authorization succeeds, preparation generally takes 1–2 business days. After the parcel leaves us, transport is estimated at 4–6 business days. Circumstances can change an estimate, so no specific arrival day is promised.
Delivery information
Checkout displays the services, destinations and any charge available for the address supplied. Please make sure the street and contact details are complete. Carrier tracking is sent when available.
Unexpected delivery status
For a late parcel, a missing delivery or a package that appears damaged, email nitishk73865@gmail.com with the order number, checkout email and tracking reference. Images of visible damage can help the review.